988 Suicide & Crisis Lifeline
Free, confidential crisis support available 24/7. Call or text 988.
Visit 988lifeline.orgPatient resources
Everything You Need to Get Started
We want your experience at BK Behavioral Health Center to be as smooth and stress-free as possible. Find answers to common questions, insurance information, and helpful resources below.
Insurance & Billing
We believe cost should never be a barrier to care. We accept a wide range of insurance plans and offer guidance on coverage and billing.
Don't see your insurance listed? Call us at 240-360-2637 — we'll verify your benefits and explain your coverage options at no cost to you.
Medicaid (Maryland)
Medicare
CareFirst BlueCross BlueShield
Aetna
Cigna
United Healthcare
Amerigroup
Most major private plans
What to expect
What to Expect
Starting treatment can feel overwhelming. Here's what the process looks like from your first call to your first session.
1
Initial Call
Call us or submit an appointment request online. Our intake team will ask a few brief questions to understand your needs and schedule your assessment.
2
Clinical Assessment
A licensed clinician will conduct a comprehensive assessment to understand your history, symptoms, and goals — and recommend the most appropriate level of care.
3
Insurance Verification
Our billing team will verify your insurance benefits and explain any out-of-pocket costs before you begin treatment — no surprises.
4
Treatment Plan
Your clinical team will develop a personalized treatment plan collaboratively with you, outlining goals, interventions, and expected milestones.
5
Begin Treatment
You'll begin your program with a warm welcome from our team. We'll check in regularly to ensure the plan is working and adjust as needed.
Common questions
Frequently Asked Questions
Helpful resources
Mental Health Resources
Helpful resources for individuals, families, and caregivers.
SAMHSA National Helpline
Free, confidential treatment referral and information service for substance use and mental health disorders.
1-800-662-4357NAMI Maryland
The National Alliance on Mental Illness Maryland chapter — education, advocacy, and support for individuals and families.
Visit namimd.orgMaryland Behavioral Health Administration
State resources for mental health and addiction treatment in Maryland.
Visit bha.health.maryland.govStill Have Questions?
Our team is happy to answer any questions you have about our programs, insurance, or what to expect. Reach out — we're here to help.
240-360-2637